Your questions.
Our answers.

The two-day ice cream course is the right starting point for making your own dairy and fruit ice cream. The Soft Serve & Açaí Course covers machines, production and sales concepts. The start-up course focuses on location, equipment, investment and preparing to open your own ice cream business.

The ice cream course is also designed for beginners. You learn the fundamentals through theory and practice. If you already have experience or want to focus on a particular topic, contact us before booking so we can help you choose the right training.

Yes. The ice cream course covers vegan and lactose-free options as well as dairy and fruit recipes. If you want to work with particular ingredients or develop a specific product range, discuss this with us before booking.

Yes. The Soft Serve & Açaí Course introduces different machines and the technical fundamentals. It also covers staffed service, self-service and soft serve vending machines. If you have questions about a particular model, let us know in advance.

Soft serve, açaí and applications such as frozen yogurt are covered in the combined Soft Serve & Açaí Course. An additional frozen yogurt module is available for the ice cream course where bookable. If you would like to focus on matcha, contact us to discuss suitable individual training.

Yes. Our start-up course covers preparing to launch your business, from choosing a location and premises to equipment, investment and opening. You can request an individual proposal for additional planning and support.

The ice cream course lasts two days and the start-up course lasts one day. The Soft Serve & Açaí Course is a four-hour session on one day. See the course selection for dates and times, and check your booking confirmation.

Prices are shown for each course date. Course materials, drinks, catering and clothing for the course are provided on site. Available add-ons and the final total price are shown before you complete your booking.

Choose your course on the home page and open “View dates & book”. For the combined Soft Serve & Açaí Course, use the available soft serve dates. Select an available date and follow the payment options offered. The booking system may temporarily still call this course “Softeiskonzepte Seminar”.

Please contact us with your name, course date and booking reference. We will review your request against the terms agreed for your booking and the dates available. Any rescheduling or refund will be confirmed individually.

Yes. In the ice cream course, you put what you learn into practice in the training laboratory. You develop dairy and fruit recipes and produce different types of ice cream. Ingredients, production methods, equipment and presentation are also part of the programme.

Our courses take place in Luckenwalde near Berlin, Germany. You can find our location and contact details on the contact page. Please use the venue information for your booked course date when planning your journey.

Courses have a maximum of ten participants, allowing time for questions and individual guidance. The booking page shows whether places are available for your preferred date.

Course materials and clothing for the training are provided on site. Bring your questions and ideas for your ice cream business. Please check your booking confirmation for any additional instructions for your course.

Yes. The ice cream course covers hygiene and HACCP concepts, production costing and sales calculations. The Soft Serve & Açaí Course also includes costing for your business. The individual course descriptions list the full contents.

You can request an individual course for your project. We agree the content, duration, date, venue and price according to your needs. Tell us about your concept and the topics your team would like to cover.

Our website is available in German and English. If you need training in English, please contact us before booking. We will confirm whether your preferred date and course content can be offered in the language you need.